We insist on the highest standards for secure transactions and customer information privacy since we value the trust you place in us.
- For quality assurance purposes, conversations with customers may be documented through mails or telephone conversation recordings or Whatsapp chats, etc.
Collection of Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. We aim to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without revealing your identity or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are optional and which are required. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our user's demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again.
We collect information about your buying behavior if you choose to buy on the Website.
In case you transact with us, we might collect your billing name, billing address and payment method when you buy a product. We never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner RazorPay.
In case you choose to post messages on our chat rooms, message boards or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
In case you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We use tracking tools like Google Analytics for collecting information about your usage of our website.
Use and Sharing of Information
We do not share, sell, trade or rent your personal information to third parties for unknown reasons.
"Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again.
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected throughout it's life cycle in our infrastructure.
Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.
All our users have the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications.
Please email firstname.lastname@example.org if you no longer wish to receive any information from us.
Terms & Conditions
To avail the services offered at www.sarathykitchenware.com or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop or browse at www.sarathykitchenware.com you accept these conditions.
Please read the terms and conditions carefully. While using any current or future services offered by sarathykitchenware.com or any of its affiliates, whether or not included in the sarathykitchenware website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.
Terms and conditions are binding for all purchases
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.
When you visit www.sarathykitchenware.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
PricesAll prices posted on this website are subject to change without notice. Sarathykitchenware.com provides price protection for items during refund and returns. However, if the price of a product increases before the shipment, you shall be notified of the same. In such a scenario, the product shall be shipped based on your confirmation .Posted prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.